BlockManagementUk.com - Advertised Jobs

Service Charge/Property Accountant

Mon, 16 Jun 2008 00:00:00 GMT

We are a small property organisation that provides a one-stop-shop for a broad range of services related to the management, maintenance, procurement, and insurance of property.

The client account function is an extremely vital role within the accounts department. Working within the accounts department alongside other client accountants you will support a team of Property Managers in providing a comprehensive service in relation to service charge and year end accounting.

Duties will include: To act as defacto Financial Controller for a portfolio of clients Where necessary obtain and collate relevant information for new properties and input data onto the computer system. To ensure the integrity of the financial data contained in PAMS for a portfolio of clients Make any financial tenant adjustments on the computer system Answering any client or leaseholder queries in respect of finance transactions for the portfolio.

Providing statement of accounts to the client within an agreed timeframe Issuing demands Preparation of rent statements and calculation of amount due to the client net of any fees Processing journal adjustments in relation to the statements of account issued to the clients on PAMS

To report to the property manager in relation to all financial matters to the portfolio Preparation of annual expenditure forecasts Assist in the preparation of service charge budgets Liaison with Property Managers for approval of service charge budgets Approval of purchase ledger invoices for payment Calculation of interest on lessee arrears Preparation of cash flow for individual clients ensuring that sufficient funds are always available to meet individual client requirements

To liaise with the credit control department in order for them to collect arrears

To ensure timely and accurate preparation and processing of year end accounts Liaise with other client accounts and Property Manager with view to improving the running of the properties Attend client meetings Ensuring non residential landlords are in compliance with the tax deadlines It is essential that you are organized and have the ability to work well under pressure and to deadlines.

The successful candidate will have advanced computer skills, in both Word and Excel. You will need to have an open personality with a customer focused orientation.

You will need to be detail orientated be highly organized and have a strong commitment to work. It would be an advantage that you have Service Charge or Property Accounts experience.

Personal Assistant / Secretary

Thu, 12 Jun 2008 00:00:00 GMT

We are currently looking for a PA / Secretary to join our team to support the director

Duties include:

- Extensive diary management
- Travel arranging
- Minute taking of internal and external meetings
- Copy typing of documents, letters, reports and presentations
- Handling incoming mail and circulating papers efficiently
- Assembling and disseminating information when appropriate
- Preparing simple correspondences

Skills required:

- Strong organisation skills
- Extensive diary management experience
- Ability to deal with competing priorities, juggling workloads to ensure that deadlines are met
- Excellent Secretarial skills (packages used: Word, Excel, PowerPoint and Outlook)
- Strong team player who is willing to assist colleagues as and when required
- Ability to communicate with people at all levels, both internally and externally
- To be able to maintain confidentiality at all times

Property Manager Dept: Property Management

Wed, 23 Apr 2008 00:00:00 GMT

Reports to: Principal Property Manager and Head of Property Management

Summary

You will be the Property Manager to the Residential Blocks within your dedicated portfolio. You will provide a cost effective, efficient, customer focussed service.

Roles and Responsibilities

Your responsibilities will include (but are not limited to) the following:

Professional Skills

Legislation Keep up to date with legislation and demonstrate an awareness of approaching changes and major case law. Pre-empt legislative issues which may affect the properties under our control ensuring that team members share the knowledge.

Lease Management

Be able to read and understand leases from many perspectives and foresee likely issues arising from individual leases. Ensure any direct reports understand a lease, coaching an mentoring where necessary.

Day to Day Management of Property Portfolio Proactively develop service levels across the portfolio to exceedclient expectations, advising client of management set-up.

All correspondence to be responded to within 48 hours. Detailed correspondence within 5 workings days provided an acknowledgement sent. Phones call to be returned within same dayor the following day of business.

Ensure that team members demonstrate and apply an understandingof all the agreements in place including legislation and codes of practice.

Site inspections Blockmanagement expects you to regularly visit the properties in your portfolio and to carry out a thorough site inspection on each visit.

Follow up all visits with a site inspection report.

Always make sure residents are aware of you visiting, so it will allow them to talk to you if necessary and promote your regular visits.

Best practice To keep up-to-date with best practice it is recommended that you

study the Landlord and Tenant Acts 1985 and 1987, particularly S20

and L&T 1985, the Commonhold and Leasehold Reform Act 2002,

and documents from ARMA, IRPM, IOH etc.

Health and Safety Read and confirm your understanding of Block Management Uk Ltd and and then implement without exception.

Contractor Management

Ensure only approved contractors are instructed. Regularly monitor

service delivery of contractors. No orders to contractors outside

statutory limits unless consultation procedures followed.

Insurance Regularly liaise with the Insurance Administrator to ensure you are

aware of any claims, and ensure claims are dealt with in a timely

manner.

While carrying out site inspections, identify any potential insurance

risks across your portfolio.

Credit Control and Accounting issues

Work together with Credit Control and Purchase Ledger departments

on queries and always have an understanding of the accounting

process entailed when chasing debt or paying contractors.

Organisation Skills

Personal Work Planning andTime Management

Plan work for the long-term future and put in place measures to ensure team goals can be achieved in a timely manner.

Meetings Attend regular meetings to update team and encouraging teammembers to contribute.

Record Keeping Constantly review record keeping procedures for self and team, implementing changes as required. Ensure that accurate and timely records are kept i.e. work orders, visit reports, holiday notes etc.

Personal Skills

Verbal Communication

Be able to present a logical argument verbally to an audience in a straightforward manner. Be able to communicate with all relevant parties in an understandable and business like manner.

Written Communication

Produce factual letters and reports in a clear and concise manner suitable for any audience. Assertiveness and Influencing

Develop others ability to balance their own needs with the needs of others. Sell ideas to others through enthusiasm and demonstration of better working practices.

Problem Solving/Creativity

Introduce innovative ways to improve what we do and to anticipate and alleviate potential problems. Put measures in place to prevent problems recurring and ensure speedy progress and problem resolution.

Decision Making Demonstrate ability to make decisions both independently and collaboratively, having first evaluated different options. Make decisions on property management issues following consultation with relevant parties but make quick decisions where necessary.

Support decisions with factual information.

Self awareness Assess your own performance and attributes accurately, actively seeking support to meet development needs and demonstrate an awareness of your own impact on others. Coach and develop others in areas of personal strengths.

Management of Conflict

Proactively anticipate areas of conflict.

Take appropriate action to address any areas identified and how they can be avoided.

Leadership Ensure that the team responds promptly to requests for maintenance and that the team have a basic knowledge and working understanding of what is required. Visit properties within the portfolio as necessary and in accordance with service standards in the management agreements.

Comfortably assume responsibility for your team, managing their own programme of work, motivating them to achieve their objectives and leading by example.

Employment Read and confirm your understanding of Block Management Uk Ltd and and then implement without exception.

Liaise with the Head of Property Management on any staffing issues such as recruitment and disciplinary.

Customer Focus

Client Retention Manage the longer-term aspirations of clients, constantly developing the service levels to exceed expectations.

Manage effective feedback mechanisms for all clients and lessees and regularly take proactive steps to improve client/lessee/agent relationships.

Customer Service

Actively investigate our value to the customer and identify new solutions, which will exceed the customers expectations.

Maintain regular contact with customers understanding their long-term plans and the implications for the relationship with the business.

Listen to customers and identify trends to ensure that improvements take place to match changing requirements.

Become intimately involved in the customers decision making process, working to deepen our understanding of the customers needs beyond others expectations.

Strive to exceed customer expectation by responding appropriately, constructively and in a timely manner.

Difficult Situations Implement and use formal complaint procedures effectively involving team members where appropriate.

Motivation and Communication

Openly communicate beliefs and values, seeking views of staff to motivate the team. Give direct and honest feedback on performance of clients staff and contractors and resolve different reactions to problems, turning a negative situation into a positive one.

Setting and Maintaining Standards Seek and implement new methods, challenging the way we do things. Allocate and monitor work of others, developing team working to improve performance. Offer appropriate and useful feedback.

Salary between 15k & 25 pending on experance

Trainee Accounts Clark

Fri, 16 May 2008 00:00:00 GMT

Trainee Accounts Clark required to carry out general accounting duties, using simplistic bespoke accounting software, the applicant, must be able to work under pressure within our busy office.

Hours 8.30 5.00 Monday Friday

Salary 10k 15 k depending on experience